How to write an email requesting payment

Payment request letter to client

If the bill remains unpaid for an extended period of time, the tone of future collections letters will need to be firmer, eventually being turned over to a collection agency only when necessary. It also helps avoid overdue payments if you send your invoice to your customer immediately after you complete a job. You can automate almost every aspect of this email with the right online registration software that includes an integrated payment system. A link to their online dashboard in the opening paragraph. The 6 Elements of a Successful Payment Request Email Account balance, order, and payment history You email should give the registrant or applicant updated information about their account balance, order and their payment history. To politely ask your client for payment, be sure to keep your message warm and friendly. Don't send a first or second request that is so negative the client feels attacked.

You should still be polite, of course, but your goal is now to get a payment date agreed as soon as possible. If so, it's better to include the letter in the body of the email message rather than as an attachment file.

Give me instant access! There is a lot going on in this email, so I want to highlight the most important sections so you know what is most essential to include in your own emails.

This goes an enormously long way to building a great relationship with your customers and helping you get paid sooner in future. When can I expect my payment? Use an Appropriate Tone When sending a letter to a client or customer requesting payment, it's essential to communicate your point as clearly as possible while maintaining a positive, professional tone.

Attempt to speak directly to the person responsible for paying the bill and confirm receipt of the letter. We recommend Early Overdue emails are sent at a frequency of once every weeks so that you project credit control competence to your customer but without harassing them.

letter requesting payment outstanding balance

Be sure to ask who your invoice should be sent to when singing your freelance contract. A few more observations: Ask for the payment simply and be straightforward. To learn about how you can automate your credit control process, speak with your Accountant or Bookkeeper about the Chaser app, and sign up for our free webinar here.

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How to ask for payment politely (+ email script to get paid NOW)